app77 Privacy Policy

1Who We Are

This Privacy Policy is issued by app77 ("app77," "we," "us," or "our"), the operator of the online gaming platform accessible at app77.club. app77 is the data controller responsible for the personal data of members and visitors to the platform.

app77 operates within the regulatory framework of the Philippine Amusement and Gaming Corporation (PAGCOR) and is subject to the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations. This Privacy Policy applies to all personal data collected through the app77 website, mobile-optimised platform, and any related communications.

If you have any questions about this Privacy Policy or how app77 handles your personal data, please contact our Data Protection Officer at: [email protected]

2Data We Collect

app77 collects the following categories of personal data from members and platform visitors:

• Identity Data: Full legal name, date of birth, nationality, and government-issued identification number (e.g., Philippine National ID, passport, driver's licence, SSS/GSIS number).
• Contact Data: Email address, mobile phone number, and residential address (including barangay, city/municipality, province, and postal code).
• Account Data: Username, encrypted password, account preferences, communication preferences, and responsible gaming settings.
• Financial Data: Payment method details (GCash account number, PayMaya account, BPI/BDO/Metrobank account details), transaction history, deposit and withdrawal records, and bonus redemption history.
• Gaming Data: Game history, wagering activity, session duration, win/loss records, and responsible gaming tool usage.
• Technical Data: IP address, device type, browser type and version, operating system, time zone, and platform access logs.
• Usage Data: Information about how you navigate and interact with the app77 platform, including pages visited, features used, and time spent on the platform.
• Communications Data: Records of your communications with app77 customer support, including live chat transcripts and email correspondence.

3How We Collect Data

app77 collects personal data through the following means:

• Direct Interactions: Data you provide when registering an account, completing identity verification, making deposits or withdrawals, contacting customer support, or participating in promotions.
• Automated Technologies: Technical and usage data collected automatically when you access the app77 platform, including through cookies, web beacons, and server logs.
• Third-Party Sources: Identity verification data from third-party KYC (Know Your Customer) service providers; fraud detection data from anti-fraud service providers; and payment data from payment processors such as GCash, PayMaya, BPI, BDO, and Metrobank.
• Regulatory Sources: Data received from PAGCOR or other regulatory authorities in connection with our licensing obligations, including self-exclusion register data.

4How We Use Your Data

app77 uses your personal data for the following purposes:

• To register and maintain your app77 account and verify your identity in accordance with KYC and anti-money laundering (AML) requirements.
• To process deposits, withdrawals, and other financial transactions on the platform.
• To provide, operate, and improve the app77 gaming platform and its features.
• To administer bonuses, promotions, and loyalty programmes.
• To enforce our Terms & Conditions, detect and prevent fraud, money laundering, and other prohibited conduct.
• To comply with our legal and regulatory obligations under Philippine law, including reporting obligations to PAGCOR and financial intelligence authorities.
• To provide customer support and respond to your enquiries and complaints.
• To send you service-related communications, including account notifications, security alerts, and policy updates.
• To send you marketing communications about app77 promotions and new features, where you have consented to receive such communications or where we have a legitimate interest in doing so.
• To monitor responsible gaming indicators and, where appropriate, to contact you regarding your gaming activity in accordance with our responsible gaming obligations.
• To analyse platform usage and improve the user experience for all app77 members.

5Legal Basis for Processing

app77 processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing required to perform our contract with you, including account registration, payment processing, and game provision.
• Legal Obligation: Processing required to comply with applicable laws and regulations, including KYC/AML obligations, PAGCOR reporting requirements, and tax obligations.
• Legitimate Interests: Processing necessary for app77's legitimate business interests, including fraud prevention, platform security, and service improvement, where such interests are not overridden by your data protection rights.
• Consent: Processing based on your freely given, specific, informed, and unambiguous consent, including for marketing communications. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6Data Sharing & Disclosure

app77 does not sell, rent, or trade your personal data to third parties for their own commercial purposes. app77 may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

• Service Providers: Third-party vendors who provide services to app77, including KYC/identity verification providers, payment processors, fraud detection services, IT infrastructure providers, and customer support platforms. These providers are contractually bound to process your data only on app77's instructions and in accordance with applicable data protection law.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government authorities, where disclosure is required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or substantially all of app77's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

All third parties with whom app77 shares personal data are required to maintain appropriate technical and organisational security measures and to process your data only for the purposes for which it was shared.

7Data Retention

app77 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In accordance with Philippine AML regulations and PAGCOR requirements, app77 retains account and transaction records for a minimum of five (5) years following account closure or the date of the last transaction, whichever is later. Identity verification documents are retained for the same minimum period.

Where you have requested deletion of your personal data and there is no legal obligation requiring retention, app77 will delete or anonymise your data within thirty (30) days of receiving your verified deletion request. Note that anonymised data (data from which all identifying information has been removed) may be retained indefinitely for analytical purposes.

8Cookies & Tracking Technologies

app77 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device that allow app77 to recognise your browser and remember certain information about your visit.

app77 uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the operation of the app77 platform, including session management, security, and fraud prevention. These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as language settings and responsible gaming tool configurations.
• Analytics Cookies: Used to collect anonymised information about how members use the app77 platform, helping us improve the user experience. This data is aggregated and does not identify individual users.
• Marketing Cookies: Used to deliver relevant promotional content to app77 members, where consent has been provided.

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the app77 platform. For more information on managing cookies, refer to your browser's help documentation.

9Your Rights

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by app77:

• Right to Be Informed: You have the right to be informed of how your personal data is being collected and processed, as described in this Privacy Policy.
• Right to Access: You have the right to request a copy of the personal data app77 holds about you, along with information about how it is being used.
• Right to Correction: You have the right to request correction of any inaccurate or incomplete personal data app77 holds about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to app77's legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on app77's legitimate interests.
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe app77 has not handled your personal data in accordance with applicable law.

To exercise any of the above rights, please contact app77's Data Protection Officer at: [email protected]. app77 will respond to all verified data rights requests within thirty (30) days of receipt.

10Data Security

app77 implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the app77 platform.
• Encryption of sensitive data at rest, including financial data and identity documents.
• Role-based access controls limiting access to personal data to authorised app77 personnel on a strict need-to-know basis.
• Regular security assessments, penetration testing, and vulnerability scanning of app77 systems.
• Multi-factor authentication requirements for access to systems containing personal data.
• Staff training on data protection obligations and security best practices.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, app77 will notify the National Privacy Commission and affected members in accordance with the requirements of the Philippine Data Privacy Act of 2012 and its implementing rules.

While app77 takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your app77 login credentials and for ensuring the security of the device you use to access the platform.

11Children's Privacy

The app77 platform is strictly intended for individuals aged 21 years and above, in accordance with Philippine gaming regulations. 21+ app77 does not knowingly collect personal data from individuals under the age of 21.

If app77 becomes aware that personal data has been collected from an individual under the age of 21, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the app77 platform, please contact us immediately at: [email protected]

app77 employs age verification procedures during the registration process and reserves the right to request documentary proof of age at any time. Accounts where age verification cannot be satisfactorily completed will be suspended pending resolution.

12Policy Updates

app77 reserves the right to update or modify this Privacy Policy at any time. The date of the most recent revision is indicated at the top of this page. Where changes are material, app77 will notify members via email or a prominent notice on the platform prior to the changes taking effect.

Your continued use of the app77 platform following the posting of a revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how app77 protects your personal data.

13Contact & Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or app77's handling of your personal data, please contact our Data Protection Officer:

Email: [email protected]

app77 will acknowledge all privacy-related enquiries within five (5) business days and will endeavour to resolve complaints within thirty (30) days of receipt. If you are not satisfied with app77's response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines.